This page presents Amazon account suspension and warning cases handled in March 2023. It covers the consultation topics, cases handled from suspension to reinstatement and feedback from clients.
Main consultation topics
| Rising Late Shipment Rate |
|---|
| Deficiencies in the plan of action |
| Restricted products |
| Related accounts |
| Listing restricted products |
Selected resolved cases
Representative cases selected from those we handled this month. Depending on the circumstances, an account may not be reinstated, and results are not guaranteed.
A worsening late shipment rate triggered a warning. Inventory and shipping processes were reviewed and a plan of action was also submitted; shipments under the revised processes then brought the rate back within the required threshold.
The submitted plan of action had been rejected repeatedly. The account was reinstated after it was rewritten around three areas: cause, corrective action and recurrence prevention.
The account was suspended for listing products in a restricted category. It was reinstated after the products were withdrawn and a pre-listing checking process was established and explained.
Client feedback
*Names and icons have been edited to protect privacy.
Contact us before giving up on your account
Based on the notice you received, we'll help you sort out your current situation and the steps you can take, at no cost. Consultations are free, as often as you need.
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