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Amazon account reinstatement report: July 2024

Published: 2026-09-26 Updated: 2026-09-26
Amazon account reinstatement report: July 2024

Amazon account reinstatement report: July 2024

This page presents Amazon account suspension and warning cases handled in July 2024. It covers the consultation topics, cases handled from suspension to reinstatement and feedback from clients.

Topics covered
Responding to suspensions and warnings
Consultations
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Main consultation topics
Restricted products

Main consultation topics

Restricted products
Intellectual property infringement
Rising Late Shipment Rate
Identity verification and additional documents
Listing restricted products
Issues discussed this month
Issues discussed this month
Resolved support cases
Resolved support cases

Selected resolved cases

Representative cases selected from those we handled this month. Depending on the circumstances, an account may not be reinstated, and results are not guaranteed.

CASE 01: Restricted products

The account was suspended for listing products in a restricted category. It was reinstated after the products were withdrawn and a pre-listing checking process was established and explained.

Outcome: Account reinstated
Read the response →
CASE 02: Intellectual property infringement

Several listings had been removed following rights holder complaints. Identifying the rights involved and explaining that sales of the affected products had stopped, together with preventive measures, led to the restrictions being lifted.

Outcome: Restrictions lifted
Read the response →
CASE 03: Worsening late shipment rate

A worsening late shipment rate triggered a warning. Inventory and shipping processes were reviewed and a plan of action was also submitted; shipments under the revised processes then brought the rate back within the required threshold.

Outcome: Metrics recovered
Read the response →
Summary of resolved cases: July 2024
Summary of resolved cases: July 2024

Client feedback

*Names and icons have been edited to protect privacy.

✉️ Client K Email · July 2024
Every appeal I submitted myself was rejected. Once I asked a professional, the way forward became clear, and my account was successfully reinstated.
★★★★★ Restricted products
💬 Client A LINE · July 2024
I was worried because all my inventory was affected by an authenticity review. You carefully organized the documents and helped me reach reinstatement.
★★★★★ Intellectual property infringement
✉️ Client W Email · July 2024
I had left my account untouched for six months because I thought it was hopeless, but after consulting them, it was reinstated. I should have asked for help sooner.
★★★★★ Worsening late shipment rate

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Testimonials from clients whose cases were resolved
Testimonials from clients whose cases were resolved
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