This page presents Amazon account suspension and warning cases handled in July 2019. It covers the consultation topics, cases handled from suspension to reinstatement and feedback from clients.
Main consultation topics
| Product authenticity review |
|---|
| Restricted products |
| Related accounts |
| Identity verification and additional documents |
| Gift card issues and buyer account suspensions |
Selected resolved cases
Representative cases selected from those we handled this month. Depending on the circumstances, an account may not be reinstated, and results are not guaranteed.
The seller received a product authenticity notice requesting invoices. We checked the required sourcing evidence, documented future purchasing and inspection procedures and prepared an appeal. The account was reinstated.
The account was suspended for listing products in a restricted category. It was reinstated after the products were withdrawn and a pre-listing checking process was established and explained.
The account was suspended over an unrecognized link. It was reinstated after we explained the facts about the account's usage environment, provided evidence against the connection and presented operating rules.
Client feedback
*Names and icons have been edited to protect privacy.
Contact us before giving up on your account
Based on the notice you received, we'll help you sort out your current situation and the steps you can take, at no cost. Consultations are free, as often as you need.
💬 Free consultations, available 24/7← Back to reinstatement results
