This page presents Amazon account suspension and warning cases handled in November 2021. It covers the consultation topics, cases handled from suspension to reinstatement and feedback from clients.
Main consultation topics
| Deficiencies in the plan of action |
|---|
| Listing restricted products |
| Rising Late Shipment Rate |
| Gift card issues and buyer account suspensions |
| Restricted products |
Selected resolved cases
Representative cases selected from those we handled this month. Depending on the circumstances, an account may not be reinstated, and results are not guaranteed.
The submitted plan of action had been rejected repeatedly. The account was reinstated after it was rewritten around three areas: cause, corrective action and recurrence prevention.
The account was suspended after restricted products were listed unknowingly. It was reinstated after the products were withdrawn and a pre-listing checking process was explained.
A worsening late shipment rate triggered a warning. Inventory and shipping processes were reviewed and a plan of action was also submitted; shipments under the revised processes then brought the rate back within the required threshold.
Client feedback
*Names and icons have been edited to protect privacy.
Contact us before giving up on your account
Based on the notice you received, we'll help you sort out your current situation and the steps you can take, at no cost. Consultations are free, as often as you need.
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