This page presents Amazon account suspension and warning cases handled in December 2023. It covers the consultation topics, cases handled from suspension to reinstatement and feedback from clients.
Main consultation topics
| Product authenticity review |
|---|
| Listing restricted products |
| Gift card issues and buyer account suspensions |
| Rising Order Defect Rate (ODR) |
| Restricted products |
Selected resolved cases
Representative cases selected from those we handled this month. Depending on the circumstances, an account may not be reinstated, and results are not guaranteed.
The seller received a product authenticity notice requesting invoices. We checked the required sourcing evidence, documented future purchasing and inspection procedures and prepared an appeal. The account was reinstated.
The account was suspended after restricted products were listed unknowingly. It was reinstated after the products were withdrawn and a pre-listing checking process was explained.
A buyer account was suspended over gift card use. Access was restored after we explained the usage and presented a policy of using only legitimate sources going forward.
Client feedback
*Names and icons have been edited to protect privacy.
Contact us before giving up on your account
Based on the notice you received, we'll help you sort out your current situation and the steps you can take, at no cost. Consultations are free, as often as you need.
💬 Free consultations, available 24/7← Back to reinstatement results
